Updated: June 6, 2022
We may display supplemental privacy notices on occasion, such as when we believe additional transparency would help you make an informed choice about whether to provide personal data. For example, you may see a supplemental privacy notice explaining a particular data collection program, or you may see a supplemental privacy notice when registering for an event.
What information does Hybrid HOA collect about you?
Information you provide us:
We collect information directly from you, such as when you sign up for an account or use our offerings, register a product or service, sign up for our newsletter or for one of our events, interact with one of our events, surveys, activities or with social media, visit our premises, or otherwise contact us. The types of information we may collect from you include:
When you make purchases through our websites, we use payment processors ( PayPal, Stripe, Worldpay) and do not store credit cards or other financial information (other than confirmation that payment in a certain amount has been made). We collect contact and account information from you that we pass through to the payment processor to facilitate the transaction. For more information, you can contact our providers as set forth in their privacy notices.
Information we obtain or generate:
We automatically collect or generate certain personal information about you based on your interactions with us, such as when your use our offerings, and we may associate that information with your account. The information we collect includes:
In addition, we gather certain information automatically as part of your use of our products and services via Hybrid HOA analytics programs and tools, including third-party analytics tools, such as Google Analytics.
Social Networking Data: We may include content, pixels, tags, buttons, or other tools that link to another company’s services and/or platform(s) (“Plugins”). If you use one of our offerings that contain Plugins, information can be transferred directly from your device to a third-party provider of services and/or platforms. We may not control the data collected by Plugins. If you are logged into a social network, the social network may be able to link your use of our offerings to their services and/or platform.
For example, if you interact with a plugin by clicking on "Like,""Follow," or "Share," or by writing a comment, this information may automatically appear in your profile on the relevant social network service or platform. Even if you are not logged in, the Plugins may send your IP address to social network services and/or platforms. Please note this when using our offerings.
When you connect to a social networking service or platform on a device that is also used by others, these other users may be able to see information that is stored or displayed in connection with your profile on the social networking service page.
How does Hybrid HOA use the information it collects about you?
We use your personal data mindfully, and in useful ways, including:
Where we rely on your consent to process personal data, you may withdraw your consent at any time by contacting us at the contact details below or as otherwise indicated to you in writing. Please note that your withdrawal of consent will not affect our processing activities based on your consent that occurred before your withdrawal.
Where we rely on our legitimate interests to process your personal information, we balance your rights against ours so that our interest is not overridden by the interests you have to protect your information. You may also have the right to object to that processing on the basis of circumstances specific to you. For more information, see “What Rights and Choices Do You Have?” below.
When we process personal data about you to comply with legal requirements or to perform our obligations under a contract with you or with our customer through whom you use our offerings, failure to provide such data may prevent or delay our fulfillment of these obligations.
How does Hybrid HOA disclose your personal data?
We disclose the categories of information described above to the following categories of persons:
We may also disclose your personal information to other parties when we have your consent to do so or when you direct us to, for any purposes requested or permitted by you.
We may share aggregated, anonymous, or de-identified demographic, statistical, and other information regarding the use of our offerings with third parties for marketing, analytics, planning, and other purposes. Such information will not specifically identify any particular user.
How does Hybrid HOA protect your data?
We maintain a combination of reasonable and appropriate physical, administrative, and technological controls to protect your data from unauthorized access or malicious actions.
We take reasonable steps to limit the access employees, contractors, and agents of Hybrid HOA have to your personal data to those who need to know this data to perform their assigned functions.
What rights and choices do you have?
You have the right to access, update, delete, receive a copy of, or restrict our use of your personal data. When we process personal data based on your consent, you have the right to withdraw consent at any time.
Please login to your account to manage your personal data and content using our website. You can also delete your personal data and close your account. If you do not have a Hybrid HOA account, you may submit a deletion request. We may retain certain data about you for legal and internal business purposes, such as fraud prevention, in accordance with applicable laws.
Certain jurisdictions grant individuals additional rights with respect to their personal data. Depending on where you live or applicable law, you may also have the right to:
These rights may be limited in some circumstances by local law. For example, even if you ask us to delete your personal information, we may need to retain it to complete transactions you have requested, to comply with our legal obligations, or for other limited business purposes as required or permitted by law. To exercise applicable rights, please contact us.
Where we process personal data on behalf of our customers, we may refer the request to the relevant customer and cooperate with their handling of the request, subject to any special contractual arrangement with that customer.
California residents, please read the “Your California Privacy Rights” section for additional disclosures and information regarding your rights under California law.
What are Hybrid HOA’s storage and data retention practices?
We store your personal data and content on our servers and the servers of our service providers. Because we and our service providers maintain servers in global locations, your personal data may be transferred across national borders and stored on the servers outside of your country or region. We will retain your personal data for as long as necessary to provide you with the offerings that you are using or have requested, for the establishment, exercise, or defense of legal claims, and as needed to comply with our legal obligations. Data may persist in copies made for backup and business continuity purposes for additional time.
What are Hybrid HOA’s marketing and advertising practices?
As described above, you can change your Cookie preferences. Cookie choices are generally application-, browser-, and device-specific, so you may need to refresh your choices if you visit a different application, use a new browser or device, or clear your browser’s cookies.
Is the personal data you give us ever displayed publicly?
As always, we urge you to be mindful when deciding to disclose personal data, including on our offerings. Our offerings may allow you to post content, including comments and “likes,” that can be visible to the public.
In some cases, you can limit who can view or access the information and content you post. In other cases, the information and content might be available to registered members of the offering, or even to the general public. Your name, username, profile image, or email address (particularly if this is your username) may be posted along with any message or other content you post through some of our offerings.
If you are posting information you do not want to be disclosed publicly, make sure you are using an offering that allows you to control who sees information you have posted.
How to contact us?
To contact us, please use the following contact information. When you do so, please tell us the name of the offering about which you are contacting us:
By email at: [EMAIL ADDRES]
By postal mail:
Data protection officer: To contact our data protection officer, please use the following contact information: [EMAIL ADDRES]
Your California Privacy Rights
California law treats certain disclosures of personal information with third parties in exchange for something of value as “sales,” even when no money changes hand. Hybrid HOA does not exchange your personal information for money. However, some of the technologies we use to provide our offerings involve transfers of personal information that may be considered a “sale” under California law. You have the right to opt-out of these transfersby emailing us at [EMAIL ADDRES].
If you reside in California, you have rights to access the specific pieces of your information, the right to know details about our processing of your information, the right to request deletion of your personal information, and the right to not be denied goods or services for exercising these rights. You can exercise these rights by emailing us at [EMAIL ADDRES]. To request a copy of the personal information in your account, you can contact us.. To request deletion of your personal information, you can email us at [EMAIL ADDRES].
We may need to verify your identity before completing your CCPA rights request. How we verify your identity depends on whether you hold an account with Hybrid HOA:
Persons authorized to submit requests on behalf of a consumer (“agents”) can submit a request by email to emailing us at [EMAIL ADDRES]. We may notify the consumer and require the consumer to independently verify their identity before fulfilling the authorized agent’s request. For additional information, please see our CCPA FAQs.
We will retain certain information relating to your CCPA request to demonstrate compliance with the CCPA and to improve our consumer request process.